1. What you delete yourself, right away
Inside the platform, under Account:
- Avatar photos — Account › Generated avatar, delete button on each photo.
- Connected networks (YouTube, LinkedIn, Instagram, Threads, Facebook) — Account › Connections, disconnect. The access token is deleted.
- HeyGen and ElevenLabs keys — Account › Connections, delete. The encrypted material is deleted; we keep no copy.
2. Deleting the whole account
Write to contato@eozore.com from the account’s email address, with the subject "Data deletion". If the request comes from another address, we ask for confirmation before deleting — deleting the wrong account cannot be undone.
We acknowledge within 15 days and delete within 30 days: sign-up data, produced content, scripts, videos, avatar photos and voice, credentials and tokens.
Only what the law requires us to keep remains — billing tax records and access logs — for each one’s statutory period, and used for nothing else.
3. If you connected through Facebook or Instagram
Removing the app under Settings & privacy › Settings › Apps and websites on Facebook revokes access immediately: the platform can no longer publish to or read anything from the account.
When you remove the app, Meta notifies us and we delete the connection right away — the token and the account identifiers. You get a code to follow the request. Connections made before 9 October 2026 do not carry the identifier this needs: for those, follow item 2 or write to contato@eozore.com with the name of the Instagram account or Facebook Page.
4. Content already published on your networks
What was published to your accounts is yours and lives there, not here. Deleting your data on the platform does not delete posts already made — use the network itself for that.